There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.
- Woodland Anesthesia- services for anesthesia
- Your surgeon's office - his/her fee for performing your surgery.
- Your pathologist - services for tissue specimens removed during surgery requiring further examination.
- Your laboratory-services for any blood specimen,urine specimen,or any bodly fluid that may have been obtained for further analysis.
Full payment is due within 90 days from your date of service. Please contact your insurance company directly if you experience any delays. YOU are responsible for guaranteeing payment on your account and being aware of your individual policy restrictions and benefits.
Your insurance company, including Worker's Compensation, auto (no fault) and personal injury, is legally responsible to you. Our relationship is with you, our patient, not your insurance company. Consequently, all charges incurred are your responsibility. The obligation to assure payment in a timely manner lies with you regardless of what your insurance company chooses to do. You should normally receive a response from your insurance company within 30 days of your date of service. If you experience a delay, it is expected that you contact your insurance company to check the status of your claim and to expedite payment. Please call our Business Office at 860-247-5555 if you encounter a problem with your insurance company and need our assistance.
The Connecticut Surgery Center 's policy is to turn over to an attorney or collection agency all accounts which are delinquent. You will be responsible for any collection fees that are incurred.
We utilize Credit Management Services and a local attorney as our collection agencies.
THE Connecticut Surgery Center WILL BILL AS FOLLOWS:
We accept assignment of benefits.
Your insurance company requires us to collect your copay/deductible and or coinsurance amount on or before your date of service. We will submit your bill directly to your private insurance company. A bill will be sent to your secondary insurance upon receipt of payment or denial from your primary insurance. If you have no secondary insurance, a bill will be sent to you for any balance after receipt of payment or denial from your insurance company. We must make a copy of each insurance card at the time of registration.
You will be contacted prior to your surgery with an estimated procedure cost for your surgery. The total estimated amount due is expected on the day of service. You will be asked to complete a financial agreement.
SELF PAY - COSMETIC SURGERY - ELECTIVE SURGERY
Payment in full must be received 10 business days prior to surgery.
If you have any complaints which arise out of these rights, the Connecticut Surgery Center maintains a grievance mechanism to resolve them. If you have a complaint you may request a written response. The individual to whom you should address a grievance is:
Connecticut Surgery Center
81 Gillett St Hartford, CT 06105