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Questions About Billing

Question: Can I pay my bill online?

Answer: Yes you can pay your bill online  here .

Question: Why am I receiving more than one bill for the same surgery?  
Answer: There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.

  1. Woodland Anesthesiology Associates
  2. Your surgeon's office - his/her fee for performing your surgery.
  3. Your pathologist - services for tissue specimens removed during surgery requiring further examination.
  4. Dependent on your individual insurance carrier you may recieve a bill from a third party Durable Medical Equipment and Medical Implant Device company.

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Question: What type of credit cards do you accept?
We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit.  You are welcome to visit the CareCredit website at: to pre-apply for their services before your date of surgery. Click here to Apply.

Question: When should I expect my first bill?
We will bill you any balance due after your insurance company has paid your claim.  There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.

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Question: Do you charge interest?

Question: Are we able to set up a payment plan?
We do ask that all balances are paid in full within 30 days.  If you encounter problems paying within the 30 days, please contact our office immediately at 860-247-5555 and ask for our collections department.

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Question: What is included in my bill?
  We are dedicated to reducing the cost of your medical care.  In fact, we do not itemize invoices since most procedures have established charges.  You will receive separate invoices from us, your surgeon, and anesthesiologist, or pathologist.  Some specialty items may require additional charges.

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Question: What is your credit and payment policy?
Credit and Payment Policy
Full payment is due within 30 days of your surgery.  Self-pay and cosmetic surgery procedures must be paid in full 10 days before your surgery. 

We strongly encourage you to personally contact your insurance company about your upcoming surgery.  It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your surgery date .  You may be penalized by your insurance company if you don’t follow your policy guidelines.  You must understand what your benefits cover and how this may affect you financially.

We will submit insurance claims for you.  We do request that your deductible, coinsurance and copay amounts are paid on or before your date of surgery.  You will receive a notice and phone call from our business office regarding the amount to pay. You will receive a balance bill should your procedure change as all preprocedure pricing is an estimate.  

If you anticipate difficulty in paying your bill within the 30 day period please let us know immediately. 

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